Sunday, August 16, 2009

Plaid and Stripe - Providence, RI


Last week, Melissa and I had lunch at one of our favorite places, Haruki East in Providence. After I enjoyed yet another delicious beef asparagus bento box and she enjoyed the Wayland maki, we realized we had some time to kill, so we started walking down the street for a coffee. We stumbled upon this great store, Plaid and Stripe.


We were greeted by Robin Bugbee, aka the “lead dog” in the store. Robin introduced us to his two beagles for whom the shop is named, Plaid and Stripe. What a couple of hams. We loved them and can’t wait to get back to the store to visit with them again.


The shop is full of unique gifts for pets and their people, as well as practical items like leashes, collars and treats. Robin is very knowledgeable and friendly, asked lots of questions about our pets and helped us pick out a new harness for Grux.


The thing that made the experience for us though, was definitely the service. It’s so nice to walk into a shop that is owned by someone who is a) there b) happy to be there c) happy that YOU’RE there. Good customer service makes all the difference in the world and it’ll keep us coming back for sure.


Next time you’re walking around on the East Side, pop into Plaid and Stripe and say hi to the gang for me!



Bob Black
REALTOR
Williams & Stuart Real Estate
870 Oaklawn Ave
Cranston, RI, 02920
Work: 401.942.0200 ext 28
Mobile: 401.261.1599
Bob@BobBlackOnline.com
Your Friend in Rhode Island Real Estate
Visit MyBlogLog and get a signature like this!

Friday, August 14, 2009

North Paws Veterinary Center

Trust. It’s the single most important feeling a person must have in order to continue to use the services of another. At North Paws Veterinary Center we found exactly that. We had been looking for a quality vet for a long time and I’m happy to say the search has ended. Dr David Bergmann immediately put us at ease with his calm demeanor and informative conversation. He took the time to really listen to what we had to say, ask lots of questions and addressed each of our concerns… all the while paying particular attention to our dog, Grux.

It’s so important to feel heard when visiting any doctor. I’m not just talking about telling the assistants what’s ailing your pet or explaining to the doctor why you’re in their office. I’m talking about really being heard. I feel that it’s a lost art in any service industry, so when you experience it, make sure to hold on with both hands because that’s usually someone who really cares about what they do and how they do it. Dr Bergmann and his technician Wendy were simply amazing in many ways, but most importantly the way they instilled trust in us. On the ride home Melissa and I kept talking about how impressed we were with both of them and how we couldn’t wait to get our cat Dave over there to be seen by Dr Bergmann as well.

I’m sure there are a few pet owners out there who are looking for reassurance that their pet is in good hands. With North Paws Veterinary Center you can feel confident that your pet’s needs are being met and you’ll sleep easier knowing they actually care about Fido’s health. Thanks, North Paws.
564 Putnam Pike
Greenville, RI 02828
401-949-5030

Bob Black
REALTOR
Williams & Stuart Real Estate
870 Oaklawn Ave
Cranston, RI, 02920
Work: 401.942.0200 ext 28
Mobile: 401.261.1599
Bob@BobBlackOnline.com
Your Friend in Rhode Island Real Estate
Visit MyBlogLog and get a signature like this!